Resources
Support
Get help with ZETIC Melange.
Need help with ZETIC Melange? Here are the best ways to get support.
Self-Service Resources
Start with these resources to find answers quickly:
| Resource | Best For |
|---|---|
| Common Errors | Most frequently encountered issues |
| Android Issues | Android-specific problems |
| iOS Issues | iOS-specific problems |
| Model Conversion Issues | Upload and compilation problems |
| FAQ | General questions about Melange |
Community Support
Discord
The fastest way to get help from the community and the ZETIC team:
GitHub Issues
For bug reports and feature requests, use GitHub Issues on the relevant repository:
- ZETIC_Melange_apps: Sample app issues
- ZeticMLangeiOS: iOS SDK issues
Direct Support
For technical support, enterprise inquiries, or partnership discussions:
- Technical support: bug_report@zetic.ai
- Enterprise / Sales: contact@zetic.ai
When Contacting Support
To help us resolve your issue faster, include:
- Your platform (Android/iOS) and OS version
- Device model and chipset (if known)
- The model format you are using (
.pt2,.onnx,.pt) - Error messages or stack traces
- Steps to reproduce the issue
Related
- Community: Join the developer community
- GitHub Repositories: Open-source code and samples